We generally ship all our orders via UPS Ground, or USPS standard delivery depending on the items and mailing destination. Shipments will be made within 48 - 72 hours of your order to the best of our ability. You will be notified by email when an order is received and the date shipped.
If we need to special order an item or materials to complete your order, we will inform you. Our estimated special order delivery is approximately 2-3 weeks depending on our suppliers.
We care about your satisfaction with our products and look forward to meeting your needs online or via phone. Please contact us directly regarding any issues regarding product quantities, quality or other such concern - 575-758-3033, firstname.lastname@example.org.
Our general return policy is stated here - Returns will be accepted only up to ten days after your receipt of goods. Returns must be shipped priority mail or UPS Ground, insured with tracking. Returned items must be in original condition, not worn or soiled. We reserve the right to refuse return of damaged or worn items. We will credit your credit card or payment option as soon as goods are received. To initiate a return, please fill out this form or call us directly for assistance.
If you have any questions or concerns regarding our shipping or returns, or wish to request special delivery options, please contact us via phone or email and we will answer any questions you may have.